If you have a question about a specific loan file, please include the following Information:
- Identify the state the application is located;
- Provide applicant's name, if applicable;
- Include your contact information; and
- Indicate if you want a call back (Otherwise you will receive an email reply)
Rural Development Help Desk (for technical issues with the Guaranteed Underwriting System (GUS), e-Authentication passwords, GUS user roles, etc.
- 1-800-457-3642, selected option 2, and then select option 2 again.