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Business Center

The USDA Rural Development Business Center is a centralized business hub focused on customer service and business administration. The primary responsibilities of the Business Center include supporting Rural Development’s mission-critical operations, streamlining key business functions and reducing costs through team-based and cross-functional approaches. As a centralized business hub, the Business Center is comprised of six core offices:

Operations Office

Chief Operating Officer, John Greene

John Greene serves as the Chief Operating Officer (COO) for Rural Development, where he oversees all administrative support functions across the nation. In his role as COO, Mr. Greene provides leadership on a variety of activities, including space management, budgeting and finance, procurement, loan servicing, and information technology nationwide. In the COO position, Mr. Greene provides enterprise-wide leadership, overseeing activities that include space management, budget and finance, procurement, and information technology.

Sharon Randolph, Chief of Staff 

Office of the Chief Operations Officer

Address: USDA Rural Development
Chief Operations Office
United States Department of Agriculture
1400 Independence Ave SW, RM 6900
Mail Stop 0742
Washington, DC 20250-0742

Enterprise Office

Christine Knecht, Acting Chief Enterprise Officer 
 

Finance Office

Cara LaConte, Chief Financial Officer
 

Human Resources Office

Kristen Kleberg, Acting Human Resources Director
 

Procurement Management Office

Deborah Baldwin, Lead Point of Contact
 

Servicing and Asset Management Office

Scott Williams, Acting Servicing Office Director
 

Technology Office

Janell Duke, Acting Assistant Chief Information Officer