The USDA Rural Development Business Center is a centralized business hub focused on customer service and business administration. The primary responsibilities of the Business Center include supporting Rural Development’s mission-critical operations, streamlining key business functions and reducing costs through team-based and cross-functional approaches. As a centralized business hub, the Business Center is comprised of seven core offices:
Operations Office
Chief Operating Officer, Roger Glendenning
Roger Glendenning is concurrently serving as the Chief Operating Officer (COO) for Rural Development, responsible for all administrative support functions for over 4,650 employees in nearly 500 offices across the country. In the COO position, Mr. Glendenning provides enterprise-wide leadership overseeing activities including space management, budget and finance, procurement, loan servicing, and information technology.
Deputy Chief Operating Officer, Maureen Klovers
Sharon Randolph, Chief of Staff
Office of the Chief Operations Officer
Address: USDA Rural Development
Chief Operations Office
United States Department of Agriculture
1400 Independence Ave SW, RM 6900
Mail Stop 0742
Washington, DC 20250-0742
Enterprise Office
Maureen Klovers, Acting Chief Enterprise Officer
Christine Knecht, Acting Deputy Chief Enterprise Officer
Clifton Yancy, Senior Advisor
Troy Fedison, Administrative Services Division Director
Levi Timmons, Acting Enterprise Operations Division Director
Evangela Wimbush-Jeffrey, Records and Information Management Division Director
Ronald Walton, Security, Safety and Emergency Management Division Director
Kay Daugherty, Solutions Management and Initiatives Division Director
Finance Office
Cara LeConte, Chief Financial Officer
Gary Bojes, Acting Chief of Staff
Donald Modder, Associate Chief Financial Officer, Office of Budget and Policy
Ann Bradley, Associate Chief Financial Officer, Office of Compliance
Lindsey Syron, Associate Chief Financial Officer, Office of Accounting and Finance
Human Resources Office
Marlon Taubenheim, Human Resources Director
Christine Murray, Deputy Human Resources Director
Jill Colburn, Deputy Human Resources Director
Carl Johns, Employment Services Division Director
Arana PettyJohn, Human Capital Management Division Director
David Root, Employee and Labor Relations Division Director
Procurement Management Office
Lori Lloyd, Director
Paul Schiele, Deputy Director
Sean Krisko, Regional Acquisition Division Team Manager
Scott Beckstrand, Strategic Acquisitions Division Team Manager
Brian Johnson, Procurement Support Division Team Manager
Heather Mackenzie, Contracting Operations Division Team Manager
Servicing and Asset Management Office
Moraima Rivera, Servicing Office Director
Loretta Cox, Chief of Staff
Kenneth Elli, Acting Associate Director for Customer Loan Service
Tony Priola, Associate Director for Asset and Business Operations
Ronald Carron, Management Support Branch
Jennifer Williams, Acting Default Management Division Director
Christine Bridges, Program Assistance Division Director
Karen Campbell, Pre-Default Division Director
Mark McKinley, Direct Loan Division Director
Tammy Leftridge, Guaranteed Loan Division Director
Tonia Lohman, Business Operations Support Division Director
Richard Cohen, Customer Engagement Division Director
Kenneth Elli, Customer Assistance Division Director
Technology Office
Janell Duke, Acting Assistant Chief Information Officer
Tony Sanchious, Deputy Chief Information Officer
Therese McGhie, Cybersecurity Division Director
Kate Kase, IT Strategy Division Director
Meneshea Levy, IT Resource Management Division Director
James Riis, Solution Delivery Division Director
Brent Todd, Systems Engineering Delivery Division Director