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Rural Housing Service Contacts

Administrator's Office 
(202) 692-0268;  Customer Inquiries: (800) 414-1226
Address: USDA Rural Development
Rural Housing Service
1400 Independence Ave., SW, Rm 5014, STOP 0701
Washington, DC 20250-0701

Inquiries about your loan should be directed to the Customer Service Center (800) 414-1226 or you can use http://rdhomeloans.usda.gov/ to access your loan information.

Office of the Administrator
 
 
Joaquin Altoro
Administrator
 
Karen Dawkins
Administrative Specialist
202-692-0268
Jamal Habibi 
Chief of Staff
202-692-0268 
Vacant
Administrative Specialist
202-692-0268 
 
 
 
Program Support Services
 
 
Zaur Atnilov
Director
202-209-1462
Rob Nelson
Deputy Director
202-557-1000
Mike Schnetzler
Appraisal Services Branch Chief
505-263-8696
Bill Downs
Architectural Services Branch Chief
202-720-1499
 
 
 
 
 
 
Single Family Housing
 
 
Cathy Glover 
Deputy Administrator
202-720-5177
Chasity Gatson
Assistant Deputy Administrator
202-720-5177
Michelle Adams-Smith
Admin Mgmt Specialist
202-720-5177
Brooke Baumann Direct Loan Division Director 202-720-1474
Raina Nettles
Admin Mgmt Specialist
202-720-1474
Ingrid Ripley
Executive Director
202-720-1659
Romayne Hines
Admin Mgmt Specialist
202-720-1452

 

Multifamily Housing Multifamily Housing Inquiries 800-292-8293
Nancie-Ann Bodell
Deputy Administrator
202-720-0110
Jennifer Larson Acting Field Operations Division Director 202-720-1615
Dan Rogers Production & Preservation Division Director 202-400-0127
Jennifer Larson
Asset Management Division Director
202-720-1615
 
 
 
Community Facilities Programs
 
 
Joseph Ben-Israel
Assistant Deputy Administrator
202-720-1500
Davida White
Admin Mgmt Specialist
202-720-1500
Martha Torrez
Direct Loan/Grant Director
202-720-1500
Deborah Jackson
Guaranteed Loan Director
202-720-1500