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Rural Development Civil Rights Office

Our Mission

Our mission is to ensure that Rural Development (RD) programs are guided by principles of national leadership and education, expert, knowledgeable civil rights advice, sound civil rights policy, and efficient, impartial investigations, in support of our agency's overall mission to help improve the quality of life in rural America through housing, business, infrastructure, and utilities.

We provide civil rights training, technical assistance and program support to USDA staff and communities throughout America in support of this effort.

Complaint Process

I am a Multi-Family Housing resident or owner, or I am a participant in RD non-housing programs.

Program Complaint Processing and Resolution Branch

I am a RD employee, former employee, or applicant for RD employment. 

EEO Branch
Photo of Sharese Paylor, Director of RD Civil Rights

Civil Rights Director, Dr. Sharese C. Paylor

Dr. Sharese C. Paylor serves Rural Development as the Director of Civil Rights and has responsibility and oversight of Rural Development's nationwide civil rights programs and employee engagement/development. Sharese has been committed to equal rights of all people and will continue to do so.


RD Civil Rights Office
1400 Independence Ave., S.W.
Room 1341-S; STOP 0703
Washington, DC 20250-0703
Toll Free: (800) 787-8821; Local: (202) 692-0252;
Fax: (844) 496-7792
Email: RA.RD.MOSTL.CivilRights@usda.gov