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Texas Contacts

Texas Employee Directory

Most loans and grants are originated and serviced in the Area Office.  Please contact the Area Office that services your County.

Texas County Service Map


For general inquiries about the Single Family Housing Guaranteed Loan Program:  sfhgld.program@usda.gov
Questions on lender approval or recertification:  sfhgld.compliance@usda.gov
For e-Authentication:  eAuthHelpDesk@ftc.usda.gov
For GUS system:  RD.HD@STL.USDA.GOV or call (800) 457-3642, option 2; then option 2


Phone: 1-800-292-8293

On October 11, 2020 Rural Development’s Office of Multifamily Housing finalized its structural realignment which, in some cases, redistributed the existing portfolio to a servicing Specialist within our new Field Operations Division. If you are looking for the servicing Specialist for a specific property, you will find a complete and sortable list here: https://www.sc.egov.usda.gov/data/MFH.html

Our Field Operations Division maintains local relationships through regionally organized servicing teams and handles all day-today servicing of Multi-family housing properties to ensure that tenants have safe and affordable housing.
Southern Region: Byron Waters, Regional Director Byron.waters@usda.gov
(AL, AR, FL, GA, KY, LA, MS, NC, OK, PR, SC, TN, TX, VI)

If you need information on a loan transaction currently in process, or have questions on a new transaction, our Production & Preservation Division (PPD) processes, underwrites, and closes all multifamily direct, preservation, and guaranteed loan transactions. PPD will support all the Multifamily Housing Programs, including 515, 538, Multifamily Preservation and Revitalization (MPR), prepayments, and preservation efforts. This division will also oversee Notice of Solicitation of Applications (NOSA) drafting and administration efforts for Farm Labor Housing, Housing Preservation Grants, MPR, technical assistance, and 515.

The email contact information for the Production & Preservation Division follows: 

Processing and Report Review Branch 2:  MFHprocessing2@usda.gov
(AK, AL, AR, AZ, CA, CO, FL, GA, HI, ID, KY, LA, MT, MS, NC, NM, NV, OK, OR, PR, SC, TN, TX, UT, VI, WY)