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USDA LINC Training & Resource Library

LINC Contact and Resources

Find contact information and resources below to help you with Single Family Housing Guaranteed Loan Program questions.

Contacts

TopicInformation

 

File-Specific Questions

Information to include in email: 

  • Identify the state the application is located; if applicable;
  • Provide applicant’s name and USDA borrower ID, if applicable;
  • GUS loan number, if applicable
  • Include contact information; and
  • Indicate if you would like a call back (otherwise you will receive an email reply) File-Specific Questions by phone: 833-314-0168, ext. 2
Phone System Availability: 9:00 am to 3:30 pm ET

 

Origination and Processing Division 1: SFHGLP.OPD1@usda.gov

Supporting: AL, AK, AR, AZ, CA, CO, GU, HI, IA, ID, KS, KY, LA, MO, MN, MS, MT, ND, NE, NM, NJ, NY, NV, OK, OR, SD, TX, UT, WA, WP, WI, WY

Origination and Processing Division 2: SFHGLP.OPD2@usda.gov

Supporting: CT, DE, FL, GA, IL, IN, MA, MD, ME, MI, NC, NH, OH, PA, PR, RI, SC, TN, VA, VI, VT, WV

Lender Self-ReportSFHGLD.QA@usda.gov
Program Training
Program Marketing and Outreach
sfhgld.lenderpartner@usda.gov
General Loan Scenario Questions
Loan Policy/Regulation/Handbook
sfhgld.program@usda.gov or *833-314-0168, ext. 4
Turn Times833-314-0168, ext. 1
Phone System Availability: 9:00 am to 3:30 pm ET
Lender Approval/Recertification
Loan Servicingsfhglpservicing@usda.gov
Technical Issues: GUSRD.HD@USDA.GOV or (800) 457-3642 option 2, option 2
Technical Issues: eAuth or Login.govhttps://www.eauth.usda.gov/eauth/b/usda/faq 
Select Public Customer FAQs
Loss Claimsguarantee.svc@usda.gov
Monthly and Quarterly Status Reporting
GUS User AgreementsRD.SO.HSB@usda.gov
Adding/Removing Security Administrator
(SFH Guaranteed Loan Program
Automated Systems)
Form Instructions