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Business Center

The USDA Rural Development Business Center is a centralized business hub focused on customer service and business administration. The primary responsibilities of the Business Center include supporting Rural Development’s mission-critical operations, streamlining key business functions and reducing costs through team-based and cross-functional approaches. As a centralized business hub, the Business Center is comprised of seven core offices:

Operations Office

Chief Operating Officer, Roger Glendenning

Roger recently served as an advisor at Pronghorn Federal Advisors. Prior to that, he spent most of his career at USDA Rural Development (RD) serving in several leadership roles including Deputy Administrator for Single Family Housing, Budget Director, Chief Financial Officer, and Acting Deputy Under Secretary. Roger began his career as an agricultural management specialist, nearly 35 years ago, in USDA’s Farmers Home Administration. He graduated from Penn State University with a bachelor’s degree in Economics and received his master’s degree in Agricultural Economics from the University of Delaware.

Office of the Chief Operations Officer

Address: USDA Rural Development
Chief Operations Office
United States Department of Agriculture
1400 Jefferson Dr., S.W. Rm 240-E
Washington D.C. 20024

Enterprise Office

James Brent, Jr., Deputy Chief Operating Officer and Chief Enterprise Officer
Angela Prioleau, Deputy Chief Enterprise Officer
Troy Fedison, Management Services Division I Director
Sharon Randolph, Management Services Division II Director
Julie Henderson, Enterprise Services Division Director
Ruth Lodder, Security and Emergency Management Division Director

Finance Office

Tony Bainbridge, Chief Financial Officer
Jeff Machelski, Associate Chief Financial Officer, Office of Budget and Policy
Peggy Javery, Associate Chief Financial Officer, Office of Compliance
Alison Suhre, Associate Chief Financial Officer, Office of Accounting and Finance
Christine Knecht, Chief of Staff

Human Resources Office

Sheila E. Williamson, Human Resources Director
Christine Murray, Human Resources Deputy Director
Carl Johns, Employee Services Division Chief
Arana Petty-John, Human Capital Management Division Chief
David Root, Employee and Labor Relations Chief

Procurement Management Office

Lori Lloyd, Procurement Office Director
Paul Schiele, Deputy Director
Scott Beckstrand, Strategic Acquisitions Division Manager
Brian Johnson, Contracting Operations Division Manager
Heather Mackenzie, Regional Acquisition Division Manager

Servicing Office

Christine Mechtly, Director
Loretta Cox, Chief of Staff
Moraima Rivera, Associate Director Customer Loan Servicing
Toni Priola, Associate Director Asset and Business Operations

Technology Office

Tim McCrosson, Assistant Chief Information Officer 
Kelli Petrie, Deputy Assistant Chief Information Officer