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Arkansas Contacts

Arkansas USDA Rural Development State Office
 700 West Capitol, Room 3416
 Little Rock, AR 72201-3225

Administrative Programs
 Phone: 501-301-3216
 Fax: 855-747-7794

Single Family Housing Program
 Mr. Johnny H. James, Acting Program Director
 Phone: 870-741-8600 (Ext. 4)
 Fax: 855-681-7080

Rural Business/Cooperative Development Program
 Mr. Timothy S. Smith, Program Director
 Phone: 501-301-3280
 Fax: 855-747-7823

Community Programs: Water/Wastewater & Community Facility
 Mr. Timothy S. Smith, Acting Program Director
 Phone: 501-301-3265
 Fax: 855-747-7800


Forrest City Area Office
Kathleen Vom Steeg
Phone: 870-633-3055 (Ext. 4)
Fax: 855-681-7082
USDA Service Center
4401 N. Washington
Forrest City, AR 72335
Counties served: Arkansas, Crittenden, Cross, Lee, Lonoke, Monroe, Phillips, Prairie, Pulaski, St. Francis, White, and Woodruff.

Fort Smith Area Office
Jamie Scott, Area Director
Phone: 479-431-3266
Fax: 877-504-6540
USDA Service Center
3913 Brooken Hill Drive, Suite 400
Fort Smith, AR 72908-9289
Counties served: Conway, Crawford, Franklin, Faulkner, Johnson, Logan, Perry, Pope, Sebastian, Scott, Van Buren, and Yell.

Harrison Area Office
Johnny H. James, Area Director
Phone: 870-741-8600 (Ext. 4)
Fax: 855-681-7080
Federal Building, Room 219
402 N. Walnut
Harrison, AR 72601
Counties served: Baxter, Benton, Boone, Carroll, Fulton, Izard, Madison, Marion, Newton, Searcy, Stone, and Washington.

Hope Area Office
Rebecca Buck, Area Director
Phone: 870-777-8800 (Ext. 4)
Fax: 855-747-7792
P. O. Box 768
USDA Service Center
300 W. Commerce Blvd., Suite D
Hope, AR 71802
Counties served: Clark, Garland, Hempstead, Hot Spring, Howard, Lafayette, Little River, Miller, Montgomery, Nevada, Pike, Polk, Saline, and Sevier.

Jonesboro Area Office
Billy Holland, Area Director
Phone: 870-972-4671 (Ext. 4)
Fax: 855-681-7081
USDA Service Center
3407 S. Caraway, Suite 4
Jonesboro, AR 72404
Counties served: Clay, Cleburne, Craighead, Green, Independence, Jackson, Lawrence, Mississippi, Poinsett, Randolph, and Sharp.

Monticello Area Office
Tommie James, Area Director
Phone: 870-367-8400 (Ext. 4)
Fax: 855-747-7791
USDA Service Center
419 W. Grimes Street, Suite 4
Monticello, AR 71655
Counties served: Ashley, Bradley, Calhoun, Chicot, Cleveland, Columbia, Dallas, Desha, Drew, Grant, Jefferson, Lincoln, Ouachita, and Union.



For general inquiries about the Single Family Housing Guaranteed Loan Program: sfhgld.program@usda.gov
Questions on lender approval or recertification: sfhgld.compliance@usda.gov
For e-Authentication: eAuthHelpDesk@ftc.usda.gov
For GUS system: RD.HD@STL.USDA.GOV or call (800) 457-3642, option 2; then option 2


Phone: 1-800-292-8293

On October 11, 2020 Rural Development’s Office of Multifamily Housing finalized its structural realignment which, in some cases, redistributed the existing portfolio to a servicing Specialist within our new Field Operations Division. If you are looking for the servicing Specialist for a specific property, you will find a complete and sortable list here: https://www.sc.egov.usda.gov/data/MFH.html

Our Field Operations Division maintains local relationships through regionally organized servicing teams and handles all day-today servicing of Multi-family housing properties to ensure that tenants have safe and affordable housing.
Southern Region: Byron Waters, Regional Director Byron.waters@usda.gov
(AL, AR, FL, GA, KY, LA, MS, NC, OK, PR, SC, TN, TX, VI)

If you need information on a loan transaction currently in process, or have questions on a new transaction, our Production & Preservation Division (PPD) processes, underwrites, and closes all multifamily direct, preservation, and guaranteed loan transactions. PPD will support all the Multifamily Housing Programs, including 515, 538, Multifamily Preservation and Revitalization (MPR), prepayments, and preservation efforts. This division will also oversee Notice of Solicitation of Applications (NOSA) drafting and administration efforts for Farm Labor Housing, Housing Preservation Grants, MPR, technical assistance, and 515.

The email contact information for the Production & Preservation Division follows: 

Processing and Report Review Branch 2: MFHprocessing2@usda.gov
(AK, AL, AR, AZ, CA, CO, FL, GA, HI, ID, KY, LA, MT, MS, NC, NM, NV, OK, OR, PR, SC, TN, TX, UT, VI, WY)