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Customer Service

Rural Development:

Working with and for our customers

USDA Rural Development is the only federal agency that’s solely focused on serving rural America. We want all eligible rural places, projects and people to successfully access the RD programs they need. This is why we are working with our customers to improve their experience across our programs and services. Together we are changing lives and transforming rural communities!

Stay Informed

Register to receive email updates on all RD Access Improvements!

Our Focuses

Simplify Our Processes

We are ensuring our programs are easier to access and our applications are streamlined so applicants can complete them with as little trouble possible.

Application Support

With more than 70 programs, our customers may need help finding and applying for programs. Help is available, at little or no cost, to assist rural communities and applicants.

Specialized Customer Engagement

View information about programs that are specific to customers and their needs.

Upcoming Listening Sessions

There are currently no listening sessions.

None at this time

Listening Session Archive

View all of our previous listening sessions and the number attendees on the Listening Session Archive page.

View Archive