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My RD Loan Portal

My RD Loan Portal is the best way to manage your Single Family Housing Direct Loan. 

We encourage you to use the RD Portal instead of calling the Customer Service Center. 

 

My RD Loan Portal

Features

Payments

  • Make payments
  • Schedule future payments

Request Updates to your Account and Personal Information

  • Update your email address
  • Update your phone number
  • Update Mailing Address
  • Name Change Request – Upload required documents if your legal name has changed.

 Loan Information and Documents

  • Statement of Loan Balance – Request a statement to see how much you currently owe.
  • Payment History Request – Request full history of your payments.
  • Request for Year-End Tax Information
  • Mortgage Verification Request – Request verification documents needed for lenders or housing assistance.
  • Payoff Request – Request an official payoff statement for selling or refinancing your home.


 

Insurance and Escrow Services

  • Insurance Claim Package – Submit documents for an active insurance claim.
  • Insurance Policy Change – Provide updated homeowner’s insurance information.
  • Non-Escrow Insurance Bills – Upload insurance bills if you do not have an escrow account.
  • Request Escrow Set-Up – Ask to add an escrow account for taxes and insurance.
  • Delinquent Tax Bills – Submit tax bills when taxes are past due.

Payment Assistance and Hardship Requests

  • Payment Assistance Renewal Request – Renew payment assistance if you currently receive it.
  • Moratorium Request – Apply for a temporary suspension of payments during financial hardship.
  • Deceased Borrower Packet – Notify USDA of a borrower’s passing and receive next-step instructions.
  • Release of Liability Package – Request removal of a borrower from the loan (documentation required).
  • Credit Reporting Dispute – Submit disputes about information reported to credit bureaus.

Loan Servicing Actions

  • Pre-Authorized Debit Request – Set up automatic monthly payments.
  • Short Sale Request – Submit documentation to begin the short sale review process.
  • Make a Payment – Pay your loan online through the portal.

Resources

Login

You will need to create a login.gov account to access the My RD Loan Portal. If you are having issues creating a login.gov account, visit the login.gov help page.

If you already have a login.gov account and are having issues inside the My RD Loan Portal registering your loan account, contact 800-793-8861 or 800-414-1226.

Pamphlet

My RD Loan Portal Information

How-To Videos 

 A Quick Tour of the New My RD Loan Portal