Single Family Housing Guaranteed Loan Program Integration Update
Effective December 8, 2019, the Single Family Housing Guaranteed Loan Program (SFHGLP) loan processing and activity for Louisiana will be transferred into the SFHGLP Origination and Processing Division (OPD) as part of the Wave 1 implementation of the new integrated model
FILES IN PROCESS: All files received and reviewed by the Louisiana staff prior to December 8, 2019 will be completed by Louisiana staff.
NEW SUBMISSIONS: You can continue to use GUS as you have in the past; this integration will have no impact on your access to USDA systems. New manual file submissions should be sent to: SFHG-APU@usda.gov.
QUESTIONS: If you have a question about a specific loan file, please send an email to SFHG-APU@usda.gov and include the following information:
Identify the state the application is located;
Include your contact information; and
Indicate if you want a call back (otherwise you will receive an email reply)
Beginning in Wave 2 (projected January 19th, 2020), Louisiana will be aligned to one of four production teams, and each production team will have their own email inbox. Additional information will be shared in January. Until then, lenders should utilize the email inbox noted above.
The SFHGLP Integration does not impact servicing (loss claims and electronic status reporting), Help Desk, access to USDA systems, or e-Authentication protocols.
The Guaranteed Loan Program regulation (7 CFR 3555) and technical handbook (HB-1-3555) are available online to assist you with questions:
- Additional training, documentation, and resources are also available on USDA LINC: https://www.rd.usda.gov/programs-services/lenders/usda-linc-training-resource-library
For more details, we’ve compiled an infographic available by clicking this link.
Questions regarding technical issues:
If you are experiencing technical issues with the Guaranteed Underwriting System (GUS), e-Authentication passwords, GUS User roles, etc., you may contact the Rural Development Help Desk at 1-800-457-3642.