Program 101

Fiscal Year 2016 highlights:
SFH Guaranteed Loans (4,512): $499,196,783
SFH Direct 502 Loans (204): $21,900,270
SFH Direct 504 Loans (125): $553,664
SFH Direct 504 Grants: (206) $1,125,860
Total Ohio Investment: $522,776,577

A note about loan volume: 

Loan volume remains heavy. Lenders may obtain information on current turn-times by calling 614-255-2571 for an automated message. Lenders also may be added to our listserv email by sending a request to She'll need the lender's name, address, phone and fax numbers and email address in order to complete the request.  

Directions for loan submissions and closing documents:

New Loan Submissions should be submitted electronically through the automated Guaranteed Underwriting System (GUS). You can learn more about GUS by visiting 

Inquiries may be submitted to:

Program Status: Open
Program FactsheetPDF

What does this program do? 
This program assists approved lenders in providing low- and moderate-income households the opportunity to own adequate, modest, decent, safe and sanitary dwellings as their primary residence in eligible rural areas. Eligible applicants may build, rehabilitate, improve or relocate a dwelling in an eligible rural area. The program provides a 90% loan note guarantee to approved lenders in order to reduce the risk of extending 100% loans to eligible rural homebuyers.

Who may apply for this program?
Applicants must:

  • Meet income-eligibility
  • Agree to personally occupy the dwelling as their primary residence
  • Be a U.S. Citizen, U.S. non-citizen national or Qualified Alien
  • Have the legal capacity to incur the loan obligation
  • Have not been suspended or debarred from participation in federal programs
  • Demonstrate the willingness to meet credit obligations in a timely manner
  • Purchase a property that meets all program criteria

What is an eligible area?
Check eligible addresses for the loan guarantees.

How may funds be used?
Funds backed by loan guarantees be used for:

  • New or existing residential property to be used as a permanent residence.  Closing cost and reasonable/customary expenses associated with the purchase may be included in the transaction
  • A site with a new or existing dwelling
  • Repairs and rehabilitation when associated with the purchase of an existing dwelling
  • Refinancing of eligible loans
  • Special design features or permanently installed equipment to accommodate a household member who has a physical disability
  • Reasonable and customary connection fees, assessments or the pro rata installment cost for utilities such as water, sewer, electricity and gas for which the buyer is liable
  • A pro rata share of real estate taxes that is due and payable on the property at the time of loan closing.  Funds can be allowed for the establishment of escrow accounts for real estate taxes and/or hazard and flood insurance premiums
  • Essential household equipment such as wall-to-wall carpeting, ovens, ranges, refrigerators, washers, dryers, heating and cooling equipment as long as the equipment is conveyed with the dwelling
  • Purchasing and installing measures to promote energy efficiency (e.g. insulation, double-paned glass and solar panels)
  • Installing fixed broadband service to the household as long as the equipment is conveyed with the dwelling
  • Site preparation costs, including grading, foundation plantings, seeding or sod installation, trees, walks, fences and driveways

How do we get started?
Applicants must apply with an approved lender.  Applicants can review a partial list of approved lenders and information about all of the approved lenders in your state can be obtained by contacting your state’s Guaranteed Loan Coordinator.

Who can answer questions?
Applicants with questions should contact an approved lender.  Lenders with questions can contact a Guaranteed Loan Specialist in your state.

What governs this program?

Why does USDA Rural Development do this?
This program helps lenders work with low and moderate income families living in rural areas to make homeownership a reality. Providing affordable homeownership opportunities promotes prosperity, which in turn creates thriving communities and improves the quality of life in rural areas.

NOTE: Because citations and other information may be subject to change please always consult the program instructions listed in the section above titled "What Law Governs this Program?" You may also contact your local office for assistance.

Forms & Resources

Interested applicants are encouraged to contact their local mortgage lenders to inquire about applying for the guaranteed loan. USDA does not endorse any specific private sector lenders. This list of Nationally Approved Lenders is not inclusive of all participating lenders.

Income limits (pdf) are dependent upon location of the home, and the number of persons residing in the home.

NOTE: Please ensure to that your state is selected in the dropdown menu above to contact a Guaranteed Loan Coordinator in your state for more information.

Current Borrowers:

USDA Rural Development does not directly offer workout plans to distressed homeowners in the Single Family Housing Guaranteed Loan Program as USDA is not a financial lending institution.  We urge any customer with a guaranteed loan seeking assistance to contact their mortgage servicing lender immediately to determine their eligibility for potential work out options.  Examples of work out options include but are not limited to:  Informal Forbearance, Special Forbearance, Loan Modification, Special Loan Servicing and Pre-Foreclosure Sale.  The customer service number for the servicing lender is typically included with the mortgage statement or at their online internet address.

Need to refinance your USDA Home Loan? Learn more about this option.



  • Customer Servicing Center; St. Louis, Missouri:
    Customers and third party callers with general account questions: 800-414-1226
  • Delinquent customers or those who may require counseling with regards to servicing options: 800-793-8861

For general inquiries regarding the guarantee program:

For information regarding the Single Family Housing Guaranteed Loan Program in Ohio, please contact:

Lead Guarantee Specialist: Jerry Greenbaum (state office)
PHONE:       614-255-2405

Additional Ohio Single Family Housing contacts: 

Housing Program Director: Gerald Arnott (state office)
PHONE:       614-255-2401

Housing Assistant: Michelle Carpenter (state office)
PHONE:      614-255-2407

Senior Guarantee Specialist: Denise Hobbs (state office)
PHONE:    614-255-2406
NOTE:      Contact for automated Guaranteed Underwriting System (GUS)

Direct Program Specialist: Mark Gideon

PHONE:      614-255-2402

Direct Servicing Specialist: John Runyan
PHONE:      614-255-2411

Technician: Teresa Connell (state office)
PHONE:       614-255-2513

Technician: Kim Kondash (state office)
PHONE:       614-255-2410

Area Director, East: John Miller (Massillon)
PHONE:       330-830-7700 extension 132

Area Director, West: Chris Spellmire (Findlay)
PHONE:       419-422-0242

Underwriter: Linda Ayres-Louiso (Hillsboro)
PHONE:       937-393-1921 extension 126

Underwriter: Lacy Boney (Marietta)
PHONE:       740-373-7113 extension 209